Etech’s international centers – Onshore, Nearshore, and Offshore, possess the abilities to personalize the solution that greatest match all of your current demands. With Etech’s world-wide outreach, Etech is usually available to support your shoppers and produce constant exceptional activities.
a bunch of devoted leaders while in the Make contact with Heart sector who are passionate about building a extraordinary big difference for our
About us Etech provides subsequent-generation BPO solutions. a worldwide minority-owned company, Etech has created and trademarked how to show your information into strategic insights. Leveraging the power of synthetic moreover human intelligence Etech improves teaching and coaching to focus on vital behaviors making enhanced shopper experiences and shareholder value. Etech launched in 2003 with only four hundred workers and an individual Get hold of Middle in Nacogdoches, Texas.
Etech is surely an omnichannel purchaser engagement alternatives supplier for some of the earth’s primary and many highly regarded models. The working experience Etech has received throughout an array of enterprise verticals lets us to continually deliver Remarkable, individual client experiences.
find out more existence At Etech Etech believes in Doing the job challenging and actively etech playing really hard and strives to make workforce truly feel empowered and self-confident in The task they are executing.
At QEval, we’re focused on supporting Get hold of centers strengthen their overall performance by means of crystal clear, actionable insights. Our performance analytics reviews give you a in-depth breakdown of agent actions, buyer interactions, and operational bottlenecks, so you can also make educated decisions that bring on measurable enhancements. With QEval, you don’t just get studies—you have the instruments and recommendations to act on them.
Etech’s ground breaking engineering remedies and skilled leaders fully grasp your small business requirements and understand the strategic insights your brand needs to travel outcomes.
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The mixture of treatment, believe in and Electricity introduced to the small business is what helps make the lifestyle at Etech distinctive. Our CEO commonly claims, “If we manage our folks, the figures will handle on their own.”
Enhancing your Speak to Centre’s efficiency doesn’t must be difficult. With QEval University, you’ll get entry to critical applications and coaching that present precise, measurable advancements in agent efficiency.
fulfill Malisha, a shining star on our customer care staff! From tackling duties to taking pleasure in pleasurable team activities, Malisha knows how to keep the stability involving work and Perform. Her optimistic Mind-set and workforce spirit make her a joy to work with.
a gaggle of devoted leaders during the Speak to Middle marketplace who will be excited about earning a outstanding distinction for our
Here are only a few important capabilities of what we offer: ✅ comprehensive insights into agent efficiency as a result of comprehensive analytics